ISWest - Internet Specialties West 877.735.1500 NON-STOP InternetNON-STOP SupportNON-STOP People
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From our clients

Customers expect us to provide the best service available and ISWest enables us to exceed their expectations. We are proud to use ISWest and to recommend ISWest to our customers. More >

William P. Miller
President and CEO
ABS Internet

Very nice tech rep. Loved the fact that he placed a follow up call to our office to see that everything was okay. More >

Patty
Bonanza Concrete

ISWest is not only a partner, but they are our primary internet and colocation service provider as well. I love the personal attention that we get from their staff. I love the personal attention that we get from their staff. More >

Zack Schuler
President/CEO
Cal Net Technology Group

ISWest provides excellent customer service in addition to providing a world class hosting facility. We selected ISWest based upon their excellent reputation and have stayed with them because they are always willing to help with any challenge. More >

Don Ryan
VP Information Services
Care Level Management

ISWest has been completely responsive and ethical throughout our relationship. We have worked through situations where immediate response was critical and their response time was impressive. More >

Ronnie Amrany
Owner
Casamba

ISWest has provided consistently reliable service, allowing us to exceed our SLAs and provide outstanding service to our customers. More >

Stephan Karczag
VP Sales and Marketing
Cheetah Software Systems, Inc.

I would like you to know that any time I have called your office, I have always recieved the most courteous service. It is a delight doing business with you. More >

Helen
CIPCUG - Channel Islands PC Users Group

We were so impressed by their staff, facility and business philosophy that we decided to sign with ISWest despite it being the farthest from our offices. More >

Eric Gruber
IT Operations
Fandango

At Grossman Burn Centers, LLC, we need to have fast reliable service and we depend upon ISWest to provide that. They provide us increased productivity and super fast internet access for important tasks like telemedicine. More >

Pam Kunisawa
COO
Grossman Burn Centers

If I had to use one adjective to sum up ISWest, I'd have to say dependable. Our T-1 line is always up and problem free. Our website is always there when listeners visit. More >

Catherine Moreau
General Manager
Jill FM

After switching to ISWest as our T1 provider, we have been able to solve a number of network issues which we were unable to effectively troubleshoot with other ISPs. We are very pleased to have ISWest as our internet solution... More >

Daniel Kravitz
President
Kravitz

I have been now working with you for about a year and my company has been working with you for a number of years, but from personal experience, you have been a great resource. More >

Ana Rodarte
General Manager
Lost Canyons Golf Club

Imagine an ISP where you can actually get to meet the people involved, visit their facility and reach the people you need when you call. That would be ISWest. More >

Jocelyn Hotzler
Network Supervisor
Prudential California Realty

For over five years, ISWest has been Sandbox Technologies' provider of choice for connectivity and co-location services. Lots of service providers claim to provide superior service but ISWest delivers. More >

Oliver Fox
Vice President of Operations
Sandbox Technologies

At ISWest the customer IS the #1 priority. On two occasions, we were enticed to switch to another "lower cost" ISP, but in the end, we ended up paying the price and have always come back to ISWest. More >

Jordi Bou
Vice President
Smart Travel Communications

This is why I always try to use you guys, you simply don't get this kind of support from Covad, ATT, Verizon, MegaPath, SpeakEasy. More >

John Kalivas
IT Director
Syntiro Networks, Inc.

After a year of unsatisfactory service with our previous ISP, ISWest's exceptional service and support was a pleasant surprise. Thanks to ISWest, we no longer have to worry about our Internet needs. More >

Marty Paravato
CFO
TDK Mediactive

To be able to contact someone and have that personalized support with someone that knows your system well (the ISWest side) is excellent. More >


TO/Westlake Chamber of Commerce

ISWest has proven themselves to be an outstanding Data Center Colocation service provider for United Payment Services More >

Craig Rosen
COO
United Payment Services

What a difference a day makes. On Friday, I received well over 100 spam messages. Over the weekend we switched to ISWest. On Monday, I recieved Zero spam messages. It will certainly free up their time and extinguish the distractions. Thank you ISWest! More >

Dan Strull
Agent Owner, Copier Headquarters
Xerox

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At ISWest, we abide by a very specific set of Operating Values that represent our principles and guide us in our everyday interactions with our customers. They remind us to always provide the Non-Stop Internet, Non-Stop Support, and Non-Stop People that our customers count on.

We demonstrate these values each and every day at ISWest, inspiring each other to constantly raise the level of service that we provide. These values have been cemented into our corporate culture at every level over the past 10 years, and we look forward to continuing to provide service that matches our Company Operating Values for years to come.

Superior Customer Experience (External and Internal)

  • We strive to understand our customers' needs and always meet or exceed their expectations.
  • We are exceptionally responsive to all customers and ready to adapt to their changing needs as their companies grow and evolve.
  • Our superior service keeps customers happy and engaged, while attracting new clients to experience the ISWest difference.

Professionalism (Ethical Behavior)

  • We meet the highest standards of ethical behavior and our actions indicate the utmost level of integrity.
  • We are professional and respectful in our treatment of everyone on the ISWest team.
  • Our actions demonstrate our integrity. We make appropriate promises and keep the promises we make.
  • We conduct ourselves in a manner which makes employees proud to be a part of our company and makes customers proud to be associated with ISWest.

Exceptional Quality

  • We are committed to providing the most outstanding and reliable Internet products and services.
  • We emphasize continuous research and learning to innovate and improve existing products, services and business processes.
  • We maintain technological excellence to offer the most reliable and secure products and services in our industry.

Dedicated Employees

  • We proactively provide assistance to customers and empower employees to solve customer problems.
  • We lead, mentor and encourage team members to reach their fullest potential.
  • We emphasize and support individual and professional development.
  • We promote an environment of communication, team building and camaraderie.
  • We support a balanced way of life for employees.

Results Oriented Organization

  • We set professional goals and take responsibility for tracking our progress.
  • We use a company-wide score card to set goals, track progress, identify opportunities to improve performance, and achieve goals
  • We hold ourselves to the highest level of accountability by doing what we said we would do, as we said we would do it, when we said we would do it.
  • Management leads by example to produce results with no surprises.
  • We deliver on promises with respect to results, deadlines and costs.
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