Back to Careers

Position: Provisioning Turn Up Technician

Pay Range: $40,000-$55,000/yr

Reports To: Manager, Provisioning – Director of Operations - CTO

Job Summary:
Configure and install data communication, managed, and co-location services for new and existing customers.

Duties and Responsibilities:

• Configure and install all ISWest services including: DSL (ADSL, SDSL & IDSL), T1, DS3, OptiMAN, and GigaMAN circuits, as well as all co-location and managed services
• Provide wiring and demark extensions at customer site when necessary
• Assign IP Addresses
• Oversee technical dispatches for customer demarc extensions and equipment installations
• Create and escalate trouble tickets with partner companies for provisioning issues
• Assist other departments with escalated requests and questions
• Complete all assigned projects on budget and on time

Desired Qualifications:

• 3 years experience with Cisco products including routers and firewalls/VPNs
• 1 year experience with Redback and Netopia hardware
• Excellent communication and customer service skills
• Working knowledge of provisioning process for DSL, T1 and various Web Hosting products including email systems
• Ability to work unsupervised
• Organized and efficient

Compensation:
An attractive compensation package will be provided including paid vacation, sick, floating holidays, Great 401K, Full Medical/Dental/Vision.

How to apply:

Fax or e-mail resume for immediate consideration.
E-mail to: jobs@iswest.net (Word attachments preferred)
Fax to: 818-735-3004
Snail mail to:
ISWest
Human Resources Department
30077 Agoura Court, First Floor
Agoura Hills, CA 91301

*ISWest is an Equal Opportunity Employer. Local applicants encouraged to apply. No recruiters or agencies without a previously signed contract. Only candidates whose profiles closely match requirements will be contacted during this search.