ISWest - Internet Specialties West 877.735.1500 NON-STOP InternetNON-STOP SupportNON-STOP People
Who is ISWestProducts & ServicesTechnical Support
Network Status
Home Colocation Connectivity Security Managed Services The Company

Back to Careers

Position: Level 1 Tech Support

Are you hard-working? Assertive? Customer service-oriented? If so, ISWest may have the perfect job for you. The following position is now available:

Location:
Agoura Hills

Job Description:
Provide assistance with Internet communications, including web browsing, e-mail and connectivity problems.

Desired qualifications:

  • Previous experience in tech support environment
  • Good communications and customer service skills
  • Basic understanding of UNIX, Linux, and Windows 2000
  • Experience with troubleshooting Dial Up Networking, Internet Explorer, Outlook Express and other common Internet applications
  • Background with WAN Connections (DSL, T1, Colocation) preferable
  • Understanding of TCP/IP, networking and the ability to troubleshoot LAN/WAN connectivity issues via the telephone
  • Experience with DNS, Web hosting, and Domain Registration beneficial
  • Organized and efficient

Benefits:
ISWest offers a full benefits package: medical, dental and vision coverage, and a 401K plan. We give you a $50 bonus on your birthday, plus sick and vacation time.

How to apply:

Fax or e-mail resume for immediate consideration.
E-mail to: jobs@iswest.net (Word attachments preferred)
Fax to: 818-735-3004
Snail mail to:
ISWest
Human Resources Department
30077 Agoura Court, First Floor
Agoura Hills, CA 91301

*ISWest is an Equal Opportunity Employer. Local applicants encouraged to apply. No recruiters or agencies without a previously signed contract. Only candidates whose profiles closely match requirements will be contacted during this search.