ISWest Audit Support

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ISWest has a standing policy of supporting customers in their efforts to be certified in a variety of auditing standards. Examples are: ISO, SAS 70, HIPAA, PCI, internal data, and security audits. ISWest has had prior experience in working with customers on their audits and has been a successful partner in customer certification.

Overview
To support our customers in their certification audits, we will provide your auditors the appropriate documentation on ISWest’s policies, controls & processes behind our services. This includes ISWest functions such as:

• Customer Services & Policies: documentation of policies & procedures with which all customers must comply, such as security & access, policies for colocation participants etc.
• Colocation Center Specifications: specifications on the Colocation Center structure, such as security systems, electrical plant etc.
• ISWest Services, Policies & Procedures: documentation of policies, controls & procedures for our services and personnel, such cabinets & power, policies & operating procedures for security guards, engineers and network technicians, etc.

ISWest is dedicated to supporting its customers in their own certifications by providing this documentation and a tour of the facilities conducted by the customer's account manager and sales engineer.