How long can your business operate without an Internet connection before operations become crippled?
If you answer this question in minutes or seconds, then ISWest Business T1 Internet service should be on your short list of office necessities.
Why do companies trust their T1 to ISWest?
Our business relies on the Internet, just like yours. We understand how important it is that you have an Internet connection every time you need it, so we dedicate ourselves to setting up, maintaining and monitoring your connection so that it's always there for you, which helps your business run smoothly.
Non-Stop Internet: Reliable connections you can count on
Without connectivity, you probably have employees sitting idle because they can't connect to your remote warehouse, your web-based sales application or some other mission-critical system that relies on the Internet. In fact, your Internet has become as important as the phone service or power in your building! With that in mind, ISWest has set up a Proactive Monitoring System (PASS) to make sure that your T1 line is always working for you. Our Network Operations Center monitors your T1 connection around the clock and our technical staff is available day or night, week days or weekends. In the rare event of a problem, we guarantee to have you back online within four hours or less.
Although most users would rather not know "how" they travel across the web, network administrators, engineers and information officers can rest easy knowing that ISWest uses Intelligent Routing Technology to connect and choose between eight major backbone Internet providers. This means that with your business T1 you receive a dedicated line (so you don't share your bandwidth) and the benefit of having ISWest navigate new and faster paths around the Internet for you when traffic gets tricky.
All T1s are not created equal! Don’t be fooled by other offers – “it’s too good to be true” may apply.
In general, T1 connections come in two different flavors: point-to-point and frame relay. A point-to-point circuit, as the name implies, is a dedicated link between two locations. With point-to-point circuits there is equipment dedicated along the path of the circuit to guarantee bandwidth and a high level of service. This means that point-to-point circuits cannot be oversubscribed and are guaranteed 100% of their bandwidth.
By contrast, a frame relay connection is not a dedicated link between two points. It is a dedicated link into what is referred to as a “frame cloud” in which a pool of resources is shared amongst all of the circuits in that cloud, or grouping of circuits. Unlike a point-to-point circuit, frame relay connections can be oversubscribed in the frame cloud and thus cannot guarantee the same level of quality as with a point-to-point. This sharing and oversubscription of resources allows for a lower cost by sacrificing some quality.
Due to the shared nature of frame relay circuits, they can typically “burst” to their full bandwidth level but cannot always sustain it. So downloading a large file, or sending a large email, might allow one to use the full 1.544 mbps of bandwidth but it may not be able to sustain it for a long period of time. In addition, because frame relay circuits share a pool of resources there may also be larger amount of variance in latency, jitter, and packet loss.
For general internet use the differences may not always be noticed; however, for mission critical applications such as VoIP, video conferencing, terminal services, or Citrix these shortcomings become much more apparent. Point-to-point circuits do not allow for oversubscription, and require a dedicated path between both ends (typically, the customer and the ISP), so they can guarantee a higher quality of service over frame relay circuits.
It is important to make a distinction between a T1 (either point-to-point or frame relay) and “T1 speed” which is used as a means of measuring bandwidth. Largely due to popularity and maturity in the market the term T1 is used to not only defines a type of connection, but as a yardstick for measuring the bandwidth on a connection. In the same way one might measure how fast your car goes in miles-per-hour. Many wireless microwave, DSL, and cable connections make the claim to have “T1 speeds” but they are not actually a T1. If a van can go 120 MPH it does not make it a race car. In much the same way, just because there are other solutions capable of reaching those speeds (or greater), it does not mean they are of the same high quality.
If you would like more information about T1 service and what is available in your area, please contact ISWest at 877 735-1500 to speak with one of our consultants.
Get a Dedicated Business T1 service for as little as $299 with free installation and free equipment T1 installation completed within 15 business days.
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Non-Stop People: Setting up T1s that fit your business
Everyone wants to go "fast" on the Internet, but "fast" means something different to every business. ISWest ensures that your T1 line fits by asking the important questions to make sure that your business is going where it needs to go. Fast. Whether you're doing Voice Over IP, video, web-based applications, or just browsing and reading email, your ISWest sales representative can find a reliable 384, 768 kilobit or 1.5 megabit T1 line to suit your business. If you need to go even faster, we can bond T1 lines together to create an even bigger connection.
Simpler, Easier T1 Internet Access
Setting up Internet connections probably isn't your core business - so we've made it ours! We pride ourselves on our ability to get you online as quickly and easily as possible. Our low price includes local-loop charges from the telephone company, so you only see one bill for your T1. We also guarantee 30 days or less for installation and, on request, can expedite your order all the way up to two days (fees apply). We can even ease the pain of choosing the equipment you use for your T1 in your office, offering routers for rental or purchase.
Non-Stop Support: Service you can count on
What does a 99.9% uptime guarantee really mean to you? It means that you have a rock-solid Internet connection that is always on when you need it. What does it mean to us? It means that in the .1% of the time when things aren't working perfectly, we need to react quickly and efficiently to restore your service. Our technicians are always available to make sure that your T1 line is not only up and running, but meeting our high standards for bandwidth, latency and packet-loss.
Get Connected. We're sure that you'll see the difference of an ISWest T1 Internet connection, so we offer a 30-day satisfaction guarantee. If you aren't satisfied, you can cancel within 30 days without any penalties. To get started, fill in the information below and an ISWest representative will contact you to discuss your T1 connection.