ISWest Gigaman Service – Make your WAN connections look and feel as fast as your LAN

You’ve invested in your internal network and have an sizzling-fast gigabit ethernet that services your clients perfectly. But when your secondary office connects to your servers, they still feel the pain and slowness of your maxed-out WAN connectivity.

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Don’t let your WAN become a bottleneck for your business. Remote offices, colocated servers, or even the Internet CAN match the high-speed performance levels you’ve come to expect on your local network. ISWest’s Gigaman service puts your organization in the fast lane, creating gigabit connections across town, county or state so that business never slows down.

What is ISWest Gigaman Service?
ISWest Gigaman service is a fiber-optic, point-to-point gigabit Ethernet service that links together two networks that are physically located within the same metropolitan area or general region. By plugging directly into a gigabit Ethernet switch on your network, the Gigaman allows you to take advantage of your existing network to send data to remote networks using your native Ethernet protocol. It transmits data at speeds of up to 1.2 gigabits per second, which is 26 times faster than a DS3!

How does Gigaman work?
ISWest’s Gigaman service connects a fiber repeater (our network endpoint) to your gigabit Ethernet switch using single-mode fiber. In between our endpoints, ISWest will create a fiber-optic, gigabit connection that can usually be spanned up to 180 miles. The fiber termination equipment at either end must be located at the demarcation point, and will require some space within your facilities. At install time, one of our technical representatives will guide you through the process of designing and installing your Gigaman, and the equipment needed to support it.

Non-Stop Internet: Always Fast, Always On, Always Supported
ISWest Gigaman customers experience the most reliable service available on the Internet, and our systems are built to keep them that way. Our Service Level Agreement (SLA) guarantees that the connection will maintain 99.99% uptime. We put our money where our mouth is and in the rare event your Gigaman service has trouble we will issue you credits immediately and get the situation fixed, like yesterday!

Gigaman customers who link their connection to the Internet via one of ISWest’s data centers also take advantage of ISWest’s Intelligent Routing Technology that connects and chooses between 8 major backbone providers. Those users enjoy high speeds and preferred routes all the way across the Internet. It’s like VIP treatment for your data.

Non-Stop People: Making Life in the Fast Lane Easier
Although Gigaman is designed to “just plug in” to your gigabit Ethernet network, getting a Gigaman planned and set up properly is a little more complicated. Our team of sales, provisioning and technical representatives will walk you through the process to ensure that your connection and your equipment arrive properly and on time, so that when everything is ready, you can “just plug in and go.”

Non-Stop Support: Service you can count on
Uptime isn’t the only major concern when dealing with applications that are using gigabit WAN connectivity. With that in mind, we have highly-skilled technicians available around the clock to make sure that your Gigaman is operating properly. If you find yourself dealing with bandwidth, latency, jitter, packet-loss or any other performance issues that can be attributed to your connection, our team of technicians will be there to assist you with troubleshooting and repair.

Get Connected
If you’re looking for a way to bring the office across town onto your local LAN or you just need a huge pipe to the Internet click on the quick quote link below. Or call an ISWest representative to discuss if a Gigaman is right for your business.