ISWest and Make It Work Form Partnership To Benefit Small Home Businesses

FOR IMMEDIATE RELEASE – September 3, 2004

AGOURA HILLS – In an effort to better serve small home businesses, award-winning Internet service provider ISWest has teamed with Make It Work LLC, known for exceptional onsite computer support for home users and really small businesses.

"ISWest has home business customers that need personal onsite service, and Make It Work has home-based business customers that require high speed Internet Access," said Drew J. Kaplan, ISWest CEO. "To better server these home users, ISWest and Make IT Work are now, jointly, offering a solution for both."

ISWest mainly supports small- and medium-size businesses with relative office and staff. Over the years, the company has acquired five additional Internet service providers with home users as well as clients who run small home operations.

"One reason we chose Make It Work was the quality of their customer service," Kaplan said. "ISWest prides itself on having the very best customer service in the Internet business. A live person takes your call and customers are treated like a friend, not a number. These values are shared and strictly adhered to by our new partner Make It Work."

Headquartered in Santa Barbara and servicing Santa Barbara, Ventura, Los Angeles, Orange and San Diego Counties, Make It Work LLC is an onsite computer support company that is completely dedicated to serving the needs of home users and really small businesses; as well as; the mobile workforce. The company is known for its excellent, prompt and highly personable service, from the time a call is received, to when a Microsoft Certified Customer Service Technician arrives on scene in a red and white Mini Cooper. Services include: PC troubleshooting, anti- virus/spam/adware/spyware, upgrades and maintenance, training, networking and wireless solutions.

"Now that Make It Work has teamed with ISWest, our company can offer a superior Internet product with uncompromised quality, customer satisfaction and peace of mind that their Internet connection is in the hands of the best ISP in the United States," said Eric David Greenspan, CEO, Make It Work. "Make It Work is very excited to align itself with ISWest. Both companies share in the same philosophy of delivering remarkable customer service," Greenspan said. "We are very careful in choosing our partners, as we expect them to satisfy our customers with the same level of standards that we set for our own company. ISWest has an impeccable track record and Mr. Kaplan and his team run a very tight ship."– more –

About ISWest:
ISWest ranked among the 500 fastest growing technology companies in North America last year, as well as one of the 50 fastest growing technology companies in Los Angeles. The ISWest broadband network supports thousands of business customers and serves more than 150 major metropolitan areas across the United States. The company's success is built on the founders' commitment to deliver the best customer care in the Internet industry. Founded in 1996, ISWest is headquartered in Agoura Hills, California. For more information or to conduct an interview, call Drew Kaplan at ISWest, 818-735-3000 or toll-free at 877-735-1500.

About Make It Work:
Headquartered in Santa Barbara, California and founded in November of 2001, Make It Work LLC is the first onsite computer services company dedicated to home users and really small businesses (HRSB), as well as the mobile workforce.

Make It Work is dedicated to an overall excellent customer experience from the moment a call is received, to when our savvy Microsoft Certified Technicians arrive on the scene in their red and white Mini Cooper to provide an immediate response. Make It Work combines excellent technical ability and service to get the problem solved. The company's services include: PC troubleshooting, upgrades and maintenance, training, small business networking, wireless solutions, home theater solutions including Microsoft WindowsXP® Media Center Edition, home automation and security. The company resells all brand name equipment, including PCs, accessories and software.

Make It Work's partners include leading companies Microsoft, IBM, HP, Buffalo Wireless, Symantec, and Samsung. Make It Work is also partnered with leading connectivity providers, including: ISWest, Cox Business Services, Netlojix, and Skypipeline.

Look for one of the red and white Make It Work Mini Coopers in your area soon!

For additional information, visit www.makeitwork.com or call 1.877.MAKEITWORK.