Back to 2005 Press Releases
ISWest Names New Director of Operations; Scott Youngs has 20-year tenure with Exxon, J.D. Power
FOR IMMEDIATE RELEASE - January 28, 2005
AGOURA HILLS, Calif. - Scott Youngs, a 20-year professional with Exxon Company, J.D. Power and Associates and his privately-owned consulting business, has been named Director of Operations for ISWest, one of the fastest growing technology companies in North America.
Youngs began his professional career supporting the Chemical Engineering Department at North Carolina State University. Before joining ISWest, he was the Director of Technology Infrastructure Services with J.D. Power and Associates, a firm that conducts customer satisfaction research based on survey responses from millions of consumers worldwide.
Effective immediately, Youngs is responsible for ISWest's customer service, provisioning and operations. He is also in charge of process development and employee development.
Youngs takes over operational duties previously shared by ISWest co-founders Robert Johnson and Drew Kaplan, enabling them to focus on continued company growth.
"We are very excited to have created this new position within ISWest. It shows our commitment to our customers, employees and the substantial growth that ISWest is about to embark on," said Drew J. Kaplan, CEO of ISWest. "To maintain the customer service we are so famous for as we grow, it was important to hire someone like Scott to fill the position. The fact that he comes from 10 years at J.D. Power, a company known for rating customer service, is a plus for ISWest."
Another bonus Youngs brings to ISWest is a track record of keeping companies like Exxon and J.D. Power on the leading edge of technology, added Robert Johnson, President of ISWest.
"Scott is a forward thinker, which will help keep our technology on the cutting edge," Johnson said.
About ISWest:
ISWest ranked among the 500 fastest growing technology companies in North America last year, as well as one of the 50 fastest growing technology companies in Los Angeles. The ISWest broadband network supports thousands of business customers and serves more than 150 major metropolitan areas across the United States. The company's success is built on the founders' commitment to deliver the best customer care in the Internet industry. Founded in 1996, ISWest is headquartered in Agoura Hills, California.
For more information about ISWest go online at http://www.iswest.com or call Drew J. Kaplan 818-735-3000.
|